Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Virgilio Albornoz M.

Virgilio Albornoz M.

January 27, 2026

5  out of  5
rating by Virgilio Albornoz M.
"I highly recommend James' Boruff office. They are attentive to every detail and very professional."
Profile photo of Isaac Ramirez

Isaac Ramirez

January 24, 2026

5  out of  5
rating by Isaac Ramirez
"Excellent service in finding the best rates and providing great customer care. These people genuinely care about their clients' best interests, which is why I highly recommend them. They also help us understand the new regulations better and secure better financial benefits. Thank you."
We responded:
"Wow, thank you for the 5-star review, Isaac! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Isaac, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent James Boruff’s Team is just a call or email away! "
Profile photo of Mary Barry

Mary Barry

January 23, 2026

5  out of  5
rating by Mary Barry
"Diana is the young lady that handled our car insurance. She was very professional and accommodating. She handled everything very patiently when I had questions."
Profile photo of Nodmay Julia Noda Ibarra

Nodmay Julia Noda Ibarra

January 23, 2026

5  out of  5
rating by Nodmay Julia Noda Ibarra
"Excelente servicio y atención por parte de Diana Fajardo, todo fue muy rápido y tienen precios excelentes quedé muy complacida , gracias Diana y James . Los recomiendo 100 %."
We responded:
"Thank you so much for the 5-star review of State Farm Agent James Boruff’s Team! We deeply appreciate your kind words here in Hialeah . "
Profile photo of Walter Sajdak

Walter Sajdak

January 23, 2026

5  out of  5
rating by Walter Sajdak
"Dylan called me and explained a new policy for my insurance needs. I was with Geico and they kept raising my rates for no reasons. My wife and I are retired so we don't drive that many miles. Which was so frustrating. Dylan was able to communicate better than any automated service at geico. Thank you Dylan!!"
We responded:
"Thank you for taking the time to leave such a great review, Walter. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Gabriel Polanco

Gabriel Polanco

January 20, 2026

5  out of  5
rating by Gabriel Polanco
"Corrine was a great help, the process was smooth, I ended up saving hundreds, and everything worked out great. I've got nothing but positive feedback from the experience."
We responded:
"Thank you for the 5-star review, Gabriel! Here on State Farm Agent James Boruff’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Michael Whittaker

Michael Whittaker

January 19, 2026

5  out of  5
rating by Michael Whittaker
"Very polite kind of courteous and thank you very much"
We responded:
"Thank you for your kind review, we appreciate any and all feedback from our customers! My team and I are thrilled that we could provide you with car insurance coverage to your liking. I am happy to hear that Ellie was so helpful and made the process easy for you. Please let us know if there is anything else you need, my team and I are here to help. – James"
Profile photo of Taylor Palmer

Taylor Palmer

January 19, 2026

5  out of  5
rating by Taylor Palmer
"This was the best insurance experience I have ever had. My sales person was Corinne. She saved me $60/month AND bundled a life insurance policy at the same price. Crazy. Will use her for ALL of my insurance needs. Highly recommend"
We responded:
"Thanks so much for the amazing review, Taylor! We really appreciate your support here in Hialeah . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Boruff’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hialeah . "
Profile photo of Annalay Perez

Annalay Perez

January 18, 2026

5  out of  5
rating by Annalay Perez
"Me encanta state farm la mejor agencia de seguros de 402 me quedé pagando 320 por 2 carros con ellos son los mejores además de brindarme seguro de vida y un micro chip q te ayuda mucho con los descuentos cuando vas a renovar la verdad me encantó gracias a Ellie por ayudarme a escoger la mejor opción"
We responded:
"We appreciate your review, Annalay. We are so happy that you had such a wonderful experience with State Farm Agent James Boruff’s Team here in Hialeah ! "
Profile photo of Sharon G. Cologero

Sharon G. Cologero

January 7, 2026

5  out of  5
rating by Sharon G. Cologero
"Excellent office to deal with not pushy just very professional easy to deal with and corrine was greatvto deal with."
We responded:
"Thank you for reviewing our State Farm office Sharon! We’re thrilled to know you had a positive experience with Corinne; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - James"
Profile photo of Bill Thornton

Bill Thornton

December 30, 2025

5  out of  5
rating by Bill Thornton
"Just a great office always their for me."
We responded:
"Thanks for the five stars, Bill! Please let us know if there is anything else we can help you with. We are happy to help! - James"
Profile photo of Max Cohen

Max Cohen

December 18, 2025

5  out of  5
rating by Max Cohen
"Corinne was great to work with. Not only did I save a few hundred a month on my insurance policy but I got a life insurance policy included with a bundle. Easy process. Great team, James is responsive as well and reached out personally to thank me for coming to State Farm, a rare thing these days. Highly recommend."
We responded:
"Thanks for the positive review, Max! I'm glad to hear Corinne was able to help you make the switch to State Farm and save in the process. If there is anything else we can assist you with, please let us know. -James"
Profile photo of marquitos josue

marquitos josue

December 16, 2025

5  out of  5
rating by marquitos josue
"They have Been very amazing easy to work with ready to help you on whatever"
We responded:
"Thanks for the great review! I am glad to hear we provided you with great service. If there is anything else we can assist you with, don't hesitate to let us know. -James"
Profile photo of idette chinlund

idette chinlund

December 12, 2025

5  out of  5
rating by idette chinlund
"Ellie was patient & very knowledgeable"
We responded:
"We appreciate your review Idette! We are delighted to know you had a great experience with Ellie and the rest of our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - James"
Profile photo of Nirmaris M

Nirmaris M

December 11, 2025

5  out of  5
rating by Nirmaris M
"The team of James and Dylan give me amazing service and we are super satisfied with everything the offer and support for us. Thanks for not just do a quote, thanks for responding all our concerns and support us on everything."
We responded:
"We appreciate your review Nirmaris! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - James"
Profile photo of Adriel

Adriel

December 9, 2025

5  out of  5
rating by Adriel
"Excelente trato y calidad de servicio…me hablaron en español y me sentí como en casa."
We responded:
"¡Gracias por la maravillosa reseña! Me alegra mucho saber que logramos que se sintiera bien atendido. Si hay algo más en lo que podamos ayudarle, por favor háganoslo saber. ¡Estamos encantados de ayudar! -James"
Profile photo of Edith Guerrero

Edith Guerrero

December 9, 2025

5  out of  5
rating by Edith Guerrero
"Me gusta el buen servicio que presta y la atención rapida y eficaz que dan con confianza lo recomiendo james boruff siempre esta para cualquier pregunta muy contenta con el servicio de state Farm insurance"
We responded:
"¡Gracias por tu reseña de 5 estrellas, Edith! Mi equipo de State Farm y yo estamos felices de ser tu buen vecino. Llámanos en cualquier momento si necesitas ayuda en el futuro. - James"
Profile photo of Tatiana Arredondo

Tatiana Arredondo

December 8, 2025

5  out of  5
rating by Tatiana Arredondo
"Original Review: Highly recommend this office!! Eliani Acosta has had my auto and renters policies under her care and i couldn’t be happier with the service. When my total loss car accident happened back in April I called her panicking because I’d forgotten a copy of my ID cards and in less than a minute I had a copy of them in my email. I was so so so grateful then, and again when I added my new car. She made the process swift and stress-free. I’m really big on those human details. Her compassion and empathy in both instances made me feel really well taken care of. I couldn’t thank her enough if I tried! She is AWESOME, 10/10 service. I recommend her any chance I get (and you will too!) 6MONTHS LATER: I get the great news that my premium has gone down! They were already saving me money to begin with. I’m so happy I switched to State Farm! Highly highly recommend getting quotes. These guys know what they’re doing👍🏻"
We responded:
"Thank you for reviewing our State Farm office, Tati! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - James"
Profile photo of Lee Johnson

Lee Johnson

December 5, 2025

5  out of  5
rating by Lee Johnson
"Corrine was very helpful. She made the process very easy and fast. Highly recommend them. Also saved money by switching to them."
We responded:
"We’re thankful for your feedback Lee! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - James"
Profile photo of David Boyle

David Boyle

November 22, 2025

5  out of  5
rating by David Boyle
"Ellie was my first contact with this company and it was a total pleasure to deal with her , she was very professional and informative. Thank you Ellie for your assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - James"
Profile photo of Judi Wright

Judi Wright

November 18, 2025

5  out of  5
rating by Judi Wright
"Both James and Ella were quick to reply to all of my messages and were able to cut my insurance costs in half. It was a completely positive experience."
We responded:
"Thank you for the kind words, Judi! I am glad Ellie provided a great car insurance experience for you and that you found your interaction to be both friendly and professional. We appreciate your review and please don’t hesitate to reach out if you have any questions, we are here to help! – James"
Profile photo of CARIDAD SANTANA

CARIDAD SANTANA

November 18, 2025

5  out of  5
rating by CARIDAD SANTANA
"James and his team are amazing to work with. They are constantly looking for ways to keep my insurance affordable. I was paying double for my car insurance with another company. I'm so happy to have found them and I recommend them to everyone I know."
We responded:
"Thanks for the five stars and kind words, Caridad! I am glad to hear you had a positive experience working with the team. If there is anything else we can assist you with, please do not hesitate to reach out. We are here for Good Neighbors like you! -James"
Profile photo of Mike Tringali

Mike Tringali

November 11, 2025

5  out of  5
rating by Mike Tringali
"James and his team are great! Very professional. They actually take an active role in your insurance process. They keep you up to date with the latest policy changes. I was accustomed to being a number at other agencies, totally different experience here. You get all this plus best rates around!!"
We responded:
"Hi Mike. Thanks so much for the 5 star review! I'm so pleased that you appreciated working with the team. We try our best to give excellent customer service to all customers - new and old. Please let us know how we can help you down the road. - James"
Profile photo of Linda Camporese

Linda Camporese

November 6, 2025

5  out of  5
rating by Linda Camporese
"Great Company, Great Price and an Greater group of people to work with!"
We responded:
"Thanks for the great review, Linda! I am so happy to hear you had such a great experience working with our office. If there is anything else that we can be of assistance with, please let us know. We are glad to help! -James"
Profile photo of Carlos H Jimenez

Carlos H Jimenez

November 6, 2025

5  out of  5
rating by Carlos H Jimenez
"El señor agente Dylan me ayudo con mi seguro del auto, fue muy agradable la conversación, muy profesional y cumplió con mis necesidades de lo que yo necesitaba, lo recomiendo 100%"
We responded:
"¡Gracias por las amables palabras, Carlos! Me alegro de que mi agencia te haya brindado una excelente experiencia en seguros de auto y de que hayas encontrado que tu interacción fue amigable y profesional. Agradecemos su reseña y no dude en ponerse en contacto con nosotros si tiene alguna pregunta, ¡estamos aquí para ayudarle! –James"